Christmas in the Garden – Frequently Asked Questions
More 2018 FAQ’s coming soon!
Best Times to Visit
Q: When is the best time of day to visit Christmas in the Garden? The event is generally most busy on Saturdays – Sundays. Plan accordingly and allow time to get on property (parking & shuttle schedule coming soon). The best time to attend is Wednesdays, Thursdays and Fridays when admission is cheaper and it is less crowded (schedule & prices coming soon). The ice rink may reach capacity on weekends as it’s usually the busiest. If you do ice skate on a Saturday or Sunday, the least busy times are during our day skate sessions from noon-4pm (skating schedule coming soon).
Q: I came to Christmas in the Garden last year – is there anything new this year? Yes! This year we’ve added more lights for a grand total of 1 million and are excited to show off this year’s new installments! We’ve expanded our ice rink as well. Other great additions from last year include our 21+ Biergarten located inside the event and Frosty’s Parlor. The Biergarten features live music and entertainment on select nights, and Frosty’s Parlor is kid-friendly area to relax in and grab a bite to eat.
Q: Can tickets be bought in advance? Yes, tickets are available now and we highly encourage purchasing in advance. Pre-sale tickets ensure your spot at the event on the night you choose. Available only online, are our all-inclusive Fun Passes include admission into the event, an ice skating session and 3 snowless tubing runs. It’s highly likely that skating and general admission will sell out on weekends. Purchase your tickets and Fun Passes ahead of time to ensure your spot! Tickets, season passes and Fun Passes will be available online soon.
Q: If I stay at the Oregon Garden Resort, do I get free admission? Yes, Resort guests receive free admission to Christmas in the Garden. Each Christmas Package includes two tickets and a commemorative Christmas mug. If you have additional guests over 10 years old, they need to be added to receive admission and a mug. Book your stay at the Oregon Garden Resort here or by calling 800-966-6490. If you booked through a 3rd party or received a AAA discount, you must purchase Christmas in the Garden admission separately.
Q: Is there a cost for parking? Yes, parking will be $5 on-site, whether you are parking at The Oregon Garden or the Oregon Garden Resort. We will begin charging for parking at 3pm. We encourage pre-purchasing parking or parking off-site and using one of our free shuttles to the event. Shuttle schedule and parking information will be coming soon.
Q: Is there disability parking at the event? Yes, there is disability parking on-site, however the parking is limited and we can’t guarantee everyone a spot. We do our best to accommodate everyone; please plan to arrive early and communicate with parking attendants if you need an ADA space. You may drop off people with ADA needs at the beginning of our driveway without paying for parking. Guests being dropped off will need to ride our on-site shuttles to the admission location. The vehicle will not be allowed to go up the driveway without paying for parking.
Q: Where is admissions located at the event? The only admission location is at the Oregon Garden Resort. The driveway is not pedestrian accessible. Parking and shuttle information will be available soon.
Q: Can guests walk the Garden during the event? Much of the Garden is not lit during the event, so for your safety we ask that you remain on lit pathways. The Garden is open for general admission until 4pm.
Q: If I purchase Garden admission, do I have to purchase event admission as well? Yes, Garden admission is separate from Christmas in the Garden. If you do visit the Garden during the day and want to attend the event as well, we ask you to please exit the Garden at 4pm and return at 5pm when our event begins. Tickets will be available at-the-door or can be pre-purchased online (coming soon).
Q: Is the event stroller accessible? Yes, however, some pathways are gravel and chip and may be difficult to push strollers on. There is no way to walk into the event, so keep in mind that your stroller has to be able to transport on to a shuttle.
Q: What days will Santa be at the Garden? Santa will be at Christmas in the Garden most dates. Our Santa schedule will be coming soon!
Q: How much do photos with Santa cost? Photos with Santa are a fundraiser for the Oregon Garden Foundation and donations are suggested. You can use your own camera to capture Santa photos; we will not have a professional photographer.
Q: Are there any age/disability restrictions for the ice rink? There are no age or disability restrictions for the ice rink. However, all kids must be wearing skates on the rink and the smallest size skate is a child’s size 8. It is up to the individual to determine if it is safe for them to be skating. All ice skaters will be required to sign a waiver before entering the rink.
Q: Can I bring my own ice skates? Yes. Ice skating will be $10 if you bring your own skates and $15 if you rent.
Q: If I pay for ice skating once, can I come back and ice skate again for free that night? Once you have paid for ice skating, you may come and go as much as you would like for that night. Skating schedule and tickets coming soon.
Q: Will there be food and drinks available? Yes. We will have food and drinks available for purchase throughout the event. Traditional foods will include: fondue with bread and sausage; soft pretzels with fondue; sausage with sauerkraut; German potato salad; and hot dogs. Drinks will include hot cocoa, peppermint hot cocoa, spiced cider, gluhwein (mulled, spiced wine), beer and spirits.
Q: Are there covered places to sit during the event? Yes. We will have multiple covered seating areas – one in the ice skating rink tent and two in the Rediscovery Forest. In addition, we will have Stop & Stands located throughout the forest – covered areas with tables, where people can stand and gather. Visit the 21+ Biergarten, featuring an indoor area for food, beverages and entertainment on weekends. Other covered areas include the Cheer Tent (open on one side), Frosty’s Parlor, the Oregon Garden Resort restaurant and lounge, and Christmas Cabanas (open on one side). Schedule coming soon.
Q: Does the event ever close for inclement weather? In the case of high winds and dangerous conditions, we may have to close Christmas in the Garden for an evening or shorten our hours for the safety of our guests and staff. We will post any changes to our website and Facebook page and send an email and issue refunds to those who pre-purchased their tickets. We will make the call by 3pm that day.
Q: If most of the event is outdoors, am I going to be cold? We do highly recommend dressing in layers for the weather. We will also have heaters and fire pits located throughout the event, where you can stop and warm up.
Q: Are dogs allowed at the event? Yes, well behaved leashed dogs are always welcome at outdoor events in the Garden. However, they are not allowed in the ice skating tent, Biergarten, or Frosty’s Parlor. We ask that you refrain from using retractable leashes at this event.