More 2018 FAQ’s coming soon!
Q: When is the best time of day to visit Christmas in the Garden? The event is generally most busy on Saturdays – Sundays, from 5:00-7:00pm. The best time to arrive on those days is usually after 7pm. Wednesdays, Thursdays and Fridays are usually less busy. Our ice skating rink is usually the least busy during our day skate sessions.
Q: I came to Christmas in the Garden last year – is there anything new this year? Yes! New this year is our 21+ Biergarten located inside the event. It will feature live music and entertainment on select nights. We have added more light displays to the event and are excited to show off this year’s installments!
Q: Can tickets be bought in advance? Yes, tickets are available now and we highly encourage purchasing in advance. Pre-sale tickets save you time, money and ensure your spot at the event on the night you choose. New this year and available only online, are our all-inclusive Fun Passes that include admission into the event, an ice skating session and unlimited snowless tubing. Tickets, season passes and Fun Passes can be purchased here.
Q: If I stay at the Oregon Garden Resort, do I get free admission? Yes, Resort guests receive free admission to Christmas in the Garden. Each person on the reservation will receive a ticket. Book your stay at the Oregon Garden Resort here or by calling 800-966-6490. If you booked through a 3rd party or received a AAA discount, you must purchase Christmas in the Garden admission separately.
Q: Is there a cost for parking? Yes, parking will be $5 on-site, whether you are parking at The Oregon Garden or the Oregon Garden Resort. We will begin charging for parking at 3pm on the following dates: Wednesdays – Sundays, Nov. 24 – Dec. 17, daily Dec. 18 – 23 and daily Dec. 26 – Dec. 31. Parking off-site and using one of our shuttles will be free.
Q: After 3pm, can I drive into the Garden to drop someone off, without paying for parking? New this year, you may drop off people at the beginning of our driveway without paying for parking. Guests being dropped off will need to ride our on-site shuttles to the admission location. The vehicle will not be allowed to go up the driveway without paying for parking.
Q: Is there disability parking at the event? Yes, there is disability parking on-site, however the parking is limited. We do our best to accommodate everyone; please plan to arrive early and communicate with parking attendants if you need an ADA space.
Q: Can I walk to the event, or do I need to drive? Yes, you can walk in from town or from our Park & Walk location at Robert Frost Elementary. Once you arrive on property, you will need to take our on-site shuttle to the admissions point located at the Oregon Garden Resort. For safety reasons, we ask that guests do not walk up our driveway.
Learn more about our parking and transportation options: http://www.oregongarden.org/christmas-parking/.
Q: Can guests walk the Garden during the event? Much of the Garden is not lit during the event, so for your safety we ask that you remain on lit pathways.
Q: If I purchase Garden admission, do I have to purchase event admission as well? Yes, Garden admission is separate from Christmas in the Garden. If you do visit the Garden during the day and want to attend the event as well, we ask you to please exit the Garden at 4pm and return at 5pm when our event begins. Tickets will be available at-the-door or can be pre-purchased online here.
Q: Is the event stroller accessible? Yes, however, some pathways are gravel and chip and may be difficult to push strollers on.
Q: What days will Santa be at the Garden? Santa will be at Christmas in the Garden Friday, Nov. 24 – Sunday, Nov. 26; Wednesday Nov. 29- Sunday, Dec. 3, Wednesday, Dec. 6- Sunday, Dec. 10, and Wednesday, Dec. 13- Friday, Dec. 23. This schedule is subject to change, and any changes will be posted to our website and Facebook page.
Q: How much do photos with Santa cost? Photos with Santa are a fundraiser for the Oregon Garden Foundation and there is a suggested donation of $2. You can use your own camera to capture Santa photos; we will not have a professional photographer.
Q: Are there any age/disability restrictions for the ice rink? There are no age or disability restrictions for the ice rink. It is up to the individual to determine if it is safe for them to be skating. All ice skaters will be required to sign a waiver before entering the rink.
Q: Can I bring my own ice skates? Yes. The ice skating fee will still apply and you will receive $5 off.
Q: If I pay for ice skating once, can I come back and ice skate again for free that night? Once you have paid for ice skating, you may come and go as much as you would like for that session. Sessions can be found on the schedule: http://www.oregongarden.org/christmas-ice-skating/. Once your session ends, you will need to purchase another skating ticket if you would like to ice skate again.
Q: Will there be food and drinks available? Yes. We will have food and drinks available for purchase throughout the event. Traditional foods will include: fondue with bread and sausage; soft pretzels with fondue; sausage with sauerkraut; German potato salad; and hot dogs. Drinks will include hot cocoa, peppermint hot cocoa, spiced cider, gluhwein (mulled, spiced wine), Gilgamesh beer and Eastside Distilling spirits.
Q: Are there covered places to sit during the event? Yes. We will have multiple covered seating areas – one in the ice skating rink tent and two in the Rediscovery Forest. In addition, we will have Stop & Stands located throughout the forest – covered areas with tables, where people can stand and gather. New this year, we will have the 21+ Biergarten, featuring an indoor area for food, beverages and entertainment on weekends and daily Dec 18 – Dec 23.
Q: Does the event ever close for inclement weather? In the case of high winds and dangerous conditions, we may have to close Christmas in the Garden for an evening or shorten our hours for the safety of our guests and staff. We will post any changes to our website and Facebook page and send an email and issue refunds to those who pre-purchased their tickets. We will make the call by 2pm that day.
Q: If most of the event is outdoors, am I going to be cold? We do highly recommend dressing in layers for the weather. We will also have heaters and fire pits located throughout the event, where you can stop and warm up.
Q: Are dogs allowed at the event? Yes, leashed dogs are always welcome at outdoor events in the Garden. However, they are not allowed in the ice skating tent or Biergarten.